FAQ

Q: Does Pilates Wheel come with instruction?

A: Absolutely. It is one of the more important aspects of our product. Numerous workouts come with the Pilates Wheel plus we have regular live and on demand workouts available.

Q: What if I'm a beginner or have never done Pilates before?

A: You're a big part of the reason we developed the Pilates Wheel. We start your training with fundamentals which you can do till you feel completely comfortable living in Pilates land. Once your ready all the workouts are designed so that you can progress from a beginner level and work your way up as you get better and more fit, of course.

Q: Can I do other workouts outside of Pilates?

A: Yup. After we developed the Pilates Wheel we realized there were a lot of other things it could do. So we designed strength and cardio workouts around it that are awesome and we will continue to add more in our live/on demand platform.

Q: Who teaches the live/on demand classes?

A: Some of the best teachers around! We have actively working teachers with years of experience and education. All are certified, tenured instructors. They teach all different levels. You can pick the one you like and stick with them or try them all. We love our teachers and we will continue to bring more highly qualified teachers on line as time goes on.

Q: What's the difference between the COR and DLX?

The COR (Center of the Room) allows you to do the fundamentals of Pilates wherever you are. The DLX (Deluxe) adds an anchor system that attaches to any heavy object, or under a door, to give you a more complete reformer feel. While you can do a lot with the COR, the DLX adds more workouts only possible with the anchor. If you're new to Pilates, or just not sure which Wheel is best for you, give the COR a try and you can add on the DLX Anchor Package later.

Q: What's your return policy?

A: Try the Pilates Wheel for 30 days. If it doesn't work for you, we'd be really sad, but you can return it for a full refund of your purchase price.

Q: Is there a warranty?

A: We will replace any defective parts for 1 year from the date of purchase. As long as you use it as directed and don't try to ride it down the hill outside your house, or use it as a slingshot. In other words, only use as instructed.

Q: Will the Pilates Wheel work on my floor? Will it hurt my floor?

A: Pilates Wheel is safe and works on virtually any surface. Only thing we haven't tried it on is shag carpet, but who has shag anymore?

Q: I have mobility issues. Will Pilates Wheel work for me?

A: Pilates is an excellent, low impact way to get your body moving again. We understand not everyone will be able to do all the workouts. That's why we have fundamentals to get you started. We also have a workout called Table/Chair. If you have a hard time getting to the floor this is the ideal place to start to help you to start moving.

Q: I've just received my Pilates Wheel. What do I do next?

A: First, jump up and down. Then, you need to put it together. It's super easy. Go to the orientation video on our YouTube channel. You'll find everything you need to get started. Have fun!

Q: I am a teacher/studio owner interested in bringing the Pilates Wheel into my business. What do I do next?

A: Contact us, contact us, contact us! One of our top priorities is making our business help your business. We are here to help and have lots of ways for you to get started. Go to our studios/teachers page for more info.